I want a credit rating to get a flight we skipped from Phoenix to Spokane. We missed the flight because it took us so very long to have thru customs. We ended up flying from Mazatlan and going thru customs in Phoenix.
Initially, while this electronic mail is not really supposed like a response towards the remarks you just submitted, it does verify We now have received your responses and possess assigned a reference number, which the thing is down below.
I know how tricky airline workforce work. I happen to be a frequent flyer Because the The us West times. I'm the initial to supply the “work nicely accomplished” Discount coupons to attendants on flights, and, I address Anyone with utmost regard.
The pink tape to acquire a response a couple of real tousled vacation from start off to finish is terrible. I are seeking to get yourself a response from AA however the operate all over is what AA desires so you'll quit..GUESS WHAT ? i dont surrender easily. so AA i await your answer.
Times have improved and its quite unhappy. BTW – Our flight to Madrid was with Iberia as well as the encounter was the complete opposite! The aircraft was brilliant, thoroughly clean and contemporary along with the foods choices were being appetizing as well as attendants were being aware about foods elements. Clearly it can be done suitable!
I've created three makes an attempt to Speak to consumer service via email messages about a modern international flight in which I had problems with not just the preferred seats that I didn't get, nevertheless the Terrible purchaser service wherein my sister and I acquired. She was discriminated from for getting to massive to generally be served food items as the tray couldn’t appear down Hence the flight attendant stated he couldn’t feed her. Though there have been open up seats, and we could have been greater accommodated, alternatively we had been set near the windows and trapped there with infants.
On arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( photographs attached ) worth €189 arrived damaged. I immediately went to the suitable Business In the airport, wherever the only real remark was which they handed me a « examining Article Injury notice », which I enclose herewith. I spent the following day buying a new luggage and seeking to get in contact together with your workplaces by way of the telephone figures indicated about the claimed doc with out, having said that, getting any reply – the cellphone is rarely answered and the line goes blank following numerous minutes of ready, no matter which amount I dial. I Hence carry on my vacation and upon my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again try to Get hold of your office within the airport, but the only assistance they might give me was to situation a grievance by way of your web site, which I'm now executing. Aside from the above, I do have One more – and probably much more severe – grievance. At time of my reservation I compensated an additional $88 ($44 Just about every) for more consolation seats. To my shock, the seats turned out to become the conventional – no extra – seats.
Hi，I wished to check with questions on bring a cat through the U.S. to China, so I identified as your Chinese service. The lady called Annie picked my phone. I asked my query and she reported ” there is absolutely no way” I reported a person told me it is achievable. She stated ” They may be lying” she didn't give me any clarification. I decided to simply call once more, An additional girl answered my call.
.Stephanie,a supervisor was incredibly rude and the opposite agent instructed me ifI wished to go t oMonterey previously I ought to have a taxi.the agent didn't gave me the seats that Particular assistant had provided me because of my incapacity Ifound soon after my third try Darlene
Extremely dissatisfied re insufficient acknowledgment of any distress I encountered. Looks as if a straightforward courtesy.
Bravo to American Airlines for supplying the shock enhance in your staff members. And never cowering towards the disgruntled passenger on todays La Guardia flight. Just because some attendents have been cheerful and wished him a really Merry Christmas. Seriously ?? It’s about time we took back again our best wishes and grumpy individuals just remain off the planes and maintain their opinions to themselves.
In April 2014 I had been presented a voucher for assisting using an unwell patient on amongst yur flights. Sadly due to some unforeseen conditions I have not been in the position to find out employ the voucher.
I desired to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to lots of difficulty to uncover me another flight also to reroute my baggage. Gary was pleasant and helpful and tranquil, and I really appreciated how tricky he labored to help me.
all to generally, administration is contacted when matters go Completely wrong…this is not a kind of letters…..I'm getting in touch with american Airways customer service due to a great flight attendant named MARITA LORDI (FA #9